+49 (0)2104 / 14888-0 info@mercanta.de


Our commitment to your satisfaction

Customer-centric service is especially important to us. In addition to standard products and custom-made, special-purpose parts, we also offer individual services such as safety stock maintenance, express and direct deliveries, EDI connectivity for optimised order processing, framework agreements with long-term price validity and very high delivery availability.


No order is too small or too large for us to fulfil when and as required. Our service also includes filling and packaging your order with our counting and weighing machines in accordance with your batch specifications. We can offer same-day shipping by parcel service or express courier for orders received by 2 p.m. Our foreign customers benefit from our expertise in the proper handling of customs and export documents.


We already work on a daily basis with several customers with EDI (electronic data interchange) for processing orders, order confirmations and shipping notices. You can naturally also contact us by phone, fax and email, or you can use our online product inquiry form.


We are continually optimising our inventory and we always have all popular products and over 12,000 different fastening elements in stock. This ensures we can achieve fast delivery times and a high degree of supply reliability – especially when our products are needed at short notice.