+49 (0)2104 / 14888-0 info@mercanta.de

Our values

We think and act in terms of long-term impacts and benefits

As a family-owned company, we firmly believe in the importance of trust, reliability and quality. We are proud to have longstanding customers who have depended on us and placed their trust in us over the years. Rather than focusing on short-term gains, we keep our sights on the long-term perspective. As a family business, we believe it is important not just to plan and act for the present, but also for the future. We are committed to sustainable business development and close cooperation with our customers so that we can be successful together in the long-term.

Code of Conduct

The Code of Conduct that applies to all companies in the Mercanta Group is intended to provide our employees with guidance on how to conduct themselves in their daily work. The company’s success is not only dependent on good products and their delivery in flawless condition, but also on the way we understand our business. As an owner-managed family business, Mercanta is a long-standing, long-term and reliable partner to customers, suppliers and service providers. We aim to ensure that our actions are transparent and comprehensible for everyone involved. The values we embrace include mutual respect, recognition and appreciation in our daily interactions with one another, because they build trust, credibility, reliability and reputation. Compliance with our Code of Conduct is therefore an important cornerstone of our business success. In other words: the way Mercanta achieves success is just as important to us as the success itself.

You’re welcome to request our Code of Conduct if you are interested in learning more about this topic.


Our milestones


Purchase of a new company site for expansion


Commissioning of the photovoltaic system with a total output of 99.36kWp


Exhibitor at the Fastener Fair 2019 in Stuttgart with an own stand


First certification of our subsidiary Bilgemer Otomotiv, Turkey, in accordance with IATF 16949:2016


Further expansion of the warehouse with additional Hänel lean lifts


First-time exhibitor at the Fastener Fair 2017 in Stuttgart with an own stand


30-year company anniversary


Extension of warehouse capacity with additional Hänel lean lifts


Relocation from Erkrath to newly built headquarters in Mettmann, near Düsseldorf


Establishment of the foreign subsidiary Bilgemer Otomotiv Makina San. Tic. Ltd. Sti. and opening of a further production plant in Turkey


Introduction of a new ERP system


Quality management certification in accordance with DIN ISO 9001:2000


Operationalisation of the Hänel lean lifts


Establishment of the foreign subsidiary Mercanta Hungária Kereskedelmi Kft. and opening of the production plant in Hungary


Expansion of the office and warehouse building at the company headquarters in Erkrath


Company established in Erkrath by Enzo Marotta (managing partner)